Frequently Asked Questions

Find answers to common questions about our barware and ingredients

Do your bitters and syrups contain alcohol?

Most of our cocktail syrups are alcohol-free, while most bitters contain a high-proof alcohol base used as a flavor extractor. Please check individual product labels for specific dietary information.

Are your glassware items dishwasher safe?

While many of our glasses are dishwasher safe, we recommend hand-washing delicate crystal and gold-rimmed glassware to maintain their clarity and finish.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery.

Do you offer wholesale pricing for bars and restaurants?

We do offer trade accounts for industry professionals. Please contact our support team with your business details to apply for wholesale pricing.

What should I do if my glassware arrives broken?

We take great care in packaging, but accidents happen. If your item arrives damaged, please take a photo and contact us within 48 hours for a free replacement.

How should I care for my copper bar tools?

To prevent tarnishing, we recommend hand-washing copper tools with mild soap and drying them immediately with a soft cloth.